Frequently Asked Questions

Everything you need to know about bringing the taste of Kimbo into your kitchen.

How long does shipping take for my coffee order?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

Can I return coffee products if I change my mind?

For food safety reasons, we can only accept returns on unopened and sealed products within 14 days of purchase. Please contact our support team to initiate a return process.

Are Kimbo coffee capsules compatible with my machine?

Our capsules are designed to be compatible with Nespresso Original line machines. Please check the specific product description for compatibility details with other brewing systems.

How should I store my coffee to maintain freshness?

To preserve the aroma and flavor, we recommend storing your coffee in a cool, dry place away from direct sunlight. Once opened, keep it in an airtight container.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Currently, Kimbo at Home ships to addresses within the domestic region. We are working on expanding our delivery options to international coffee lovers soon.